CNN-IBN has a show where consumers can contact them about service related issues and they'll follow it up. The first report was about Tata Indicom and somebody kindly put it up on YouTube ...

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Part 2:

VSNL plans to set up 68 cyber-cafés all across key railway stations in India. The first of these cyber-cafés was recently opened in Bangalore railway station.

The cyber cafés will enable all Tata Indicom subscribers access the internet using their existing accounts. Each of these cyber cafés will be equipped with 10-20 high-end multimedia PCs with flat panel monitors and will remain open on a 24x7 basis.

Tata Indicom will also create select Wi-Fi areas, providing wireless internet access to passengers on their laptops or Wi-Fi-enabled PDAs.

Story: Business Standard.